[ale] Speaking of AT&T DSL

[Calvin Harrigan]

Geoffrey wrote:
> I recently was helping a friend with a problem with her computer.  It 
> seems that when AT&T took over her Bellsouth account she got a new 
> security package called AT&T Internet Security. She couldn't get the 
> firewall to work, so I told her I'd look at it.
> 
> The first AT&T person (very difficult to understand) I spoke to tried 
> all kinds of things to get it to work.  Finally we uninstalled it and 
> then tried to download it to reinstall it.  I was then informed that I 
> would not be able to download it unless I was on an AT&T DSL line.
> 
> I took the computer over to my mother-in-laws house where she has AT&T 
> dsl, started my second conversation with another (difficult to 
> understand) AT&T person.  Still could not get it to work.  He suggested 
> reinstalling the operating system.  Right.
> 
> I ended up reinstalling the operating system for other reasons, so 
> contacted AT&T yet again.  This time I asked the person where she was 
> located (because she was very easy to understand).  She was in Florida. 
>  I shared with her the problems I had with the AT&T Internet Security 
> application as well as the time I'd spent trying to get it to work.  She 
> said:  "Can I be frank with you?"  I said "Please do."  The bottom line 
> is, she told me they were having all kinds of problems with this 
> application and recommended that I remove and install something like AVG 
> Internet Security.  I told her I would kiss her if I could.
> 
> Beware AT&T Internet Security...
> 

That's good advice for any ISP.  Don't install their software!!!
If you can't just setup DHCP and get net access it's time for a new ISP.