[ale] Speaking of AT&T DSL

[Jeff Lightner]

Apparently for internet connectivity AT&T stands for Always Tenuous and
Troublesome

-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of
Geoffrey
Sent: Wednesday, December 12, 2007 9:22 AM
To: ALE
Subject: [ale] Speaking of AT&T DSL

I recently was helping a friend with a problem with her computer.  It 
seems that when AT&T took over her Bellsouth account she got a new 
security package called AT&T Internet Security. She couldn't get the 
firewall to work, so I told her I'd look at it.

The first AT&T person (very difficult to understand) I spoke to tried 
all kinds of things to get it to work.  Finally we uninstalled it and 
then tried to download it to reinstall it.  I was then informed that I 
would not be able to download it unless I was on an AT&T DSL line.

I took the computer over to my mother-in-laws house where she has AT&T 
dsl, started my second conversation with another (difficult to 
understand) AT&T person.  Still could not get it to work.  He suggested 
reinstalling the operating system.  Right.

I ended up reinstalling the operating system for other reasons, so 
contacted AT&T yet again.  This time I asked the person where she was 
located (because she was very easy to understand).  She was in Florida. 
  I shared with her the problems I had with the AT&T Internet Security 
application as well as the time I'd spent trying to get it to work.  She

said:  "Can I be frank with you?"  I said "Please do."  The bottom line 
is, she told me they were having all kinds of problems with this 
application and recommended that I remove and install something like AVG

Internet Security.  I told her I would kiss her if I could.

Beware AT&T Internet Security...

-- 
Until later, Geoffrey

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.
  - Benjamin Franklin
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