[ale] Serious: Comcast Business vs Residential

Paul Cartwright pbcartwright at gmail.com
Fri Nov 13 13:28:47 EST 2015


I called the 800-288-2020, the only number I had..

Sent from my iPad

> On Nov 13, 2015, at 12:17 PM, Scott M. Jones <eff at dragoncon.org> wrote:
> 
> AT&T has a new east coast (onshore) U-Verse only support number.
> 844-781-7170
> 
> Is this the number you called?
> 
> I had to replace one NVG599 with another due to wireless problems.  But
> now that's it's replaced, everything's working perfectly.
> 
> They came out the same day that the ticket was entered.
> 
>> On 11/13/15 10:33 AM, Paul Cartwright wrote:
>> As an aside, I have att Uverse. My internet went out yesterday.. Called.
>> Recorded message said network outage. That was 1pm.. I called back at 4
>> and got the id10t at the call center, who couldn't reboot my router so
>> they made an apt for this morning. He replaced my ngv589 with a newer
>> ngv599. Now my dell laptop can connect wirelessly. Before it would
>> connect then instantly drop. I thought it was th brain dead Broadcom
>> card, so I just stayed connected via wired port. Now wireless works!!!
>> And I have my tv.phone.internet back..
> 
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