[ale] Serious: Comcast Business vs Residential

[Dustin Strickland]

While I'm not recommending that you stay with Comcast, if you're worried 
about line quality you can call these folks. It's a semi-secret hotline 
for things that really shouldn't be considered advanced issues but that 
no agent you can get on the phone through their main number has a 
process for handling. 1-866-671-5645. If anyone can get anything done 
about it those are your people.

On 11/13/2015 12:42 PM, Phil Turmel wrote:
> On 11/13/2015 11:57 AM, DJ-Pfulio wrote:
>> The only reason to sign up for Comcast VoIP is to get the best possible
>> connection from their post/box to your home. Cancel after 30 days.
> I'm actually in the process of switching away from Comcast to Uverse
> specifically for line quality.  While I didn't have Comcast's voice
> service, my neighbors in the business complex did, for years, and
> dropouts and bandwidth problems have been endemic.  For the whole
> complex.  We're definitely red-headed step-children in this spot.
>
>> Honestly, Comcast VoIP was better than some other providers, but voip.ms has
>> been great, provided QoS works on your network and the ISP connection is solid.
>> Don't assume your ISP connection is solid without constant monitoring for a few
>> months. I think you'd be surprised at how often it drops - which means ZERO calls.
>>
>> I have a wholesale pay-at-you-go too.  $5/month.  1 ATA - a HandyTone HT-502
>> with a Uniden 6-node phone system. Haven't touched anything about this system in
>> 5-10 years (I honestly don't remember). It just works. Only 1 line, but adding
>> another would be $5/month more and no equipment change needed.  Free inbound
>> calls, which can make all calls free through a call-back service ...
>> google-voice, for example. Outbound calls aren't expensive and I don't even
>> think about the costs.
> I'll have to take a look at voip.ms.  They might have a combo that's a
> better fit for me.  But I've been quite happy with teliax for the past
> couple of years.  Just works.
>
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