[ale] covad VoIP down...

Rob Fauls rob at fauls.com
Mon Mar 27 11:14:54 EST 2006

Geoffrey wrote:

>Christopher Fowler wrote:
>>On Mon, 2006-03-27 at 09:55 -0500, Rob Fauls wrote:
>>>not sure if anyone else is running VoIP with covad, but our company
>>>in the process of testing their solution and it seems that their NOC
>>>chicago has gone down.  I was under the impression that everyone uses 
>>>multiple nocs for the simple reason that if one goes down they dont
>>>all their customers out of business.  does anyone else run covad 
>>>business VoIP and if so, is anyone else suffering today?
>>I know I'm going to start a flame war.  IMO I believe that data ppl and
>>voice ppl are different.  Data people are used to windows and accept
>>downtime.  Voice people do not.  This is why Covad is down.  I help the
>>PBX world do active monitoring of their switches and the mentality in
>>that world is totally different than the data world.  Its okay to
>>experience downtime in a NOC but in a phone room it is unacceptable. 
>This may well be true of Covad, but I assure you, after working at AT&T 
>Labs for 5 years specifically supporting software that was used at the 
>NOC AND another 3 years with the Labs in Facility Planning, that is not 
>the case with AT&T NOCs.
when you say "this" you are referring to acceptance of downtime, correct?

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