[ale] covad VoIP down...

[Geoffrey]

Rob Fauls wrote:
> 
> Geoffrey wrote:
> 
>> Christopher Fowler wrote:
>>  
>>
>>> On Mon, 2006-03-27 at 09:55 -0500, Rob Fauls wrote:
>>>    
>>>
>>>> not sure if anyone else is running VoIP with covad, but our company
>>>> is 
>>>> in the process of testing their solution and it seems that their NOC
>>>> in 
>>>> chicago has gone down.  I was under the impression that everyone uses 
>>>> multiple nocs for the simple reason that if one goes down they dont
>>>> want 
>>>> all their customers out of business.  does anyone else run covad 
>>>> business VoIP and if so, is anyone else suffering today?
>>>>      
>>>>
>>> I know I'm going to start a flame war.  IMO I believe that data ppl and
>>> voice ppl are different.  Data people are used to windows and accept
>>> downtime.  Voice people do not.  This is why Covad is down.  I help the
>>> PBX world do active monitoring of their switches and the mentality in
>>> that world is totally different than the data world.  Its okay to
>>> experience downtime in a NOC but in a phone room it is unacceptable. 
>>>    
>>>
>> This may well be true of Covad, but I assure you, after working at AT&T 
>> Labs for 5 years specifically supporting software that was used at the 
>> NOC AND another 3 years with the Labs in Facility Planning, that is not 
>> the case with AT&T NOCs.
>>
>>  
>>
> when you say "this" you are referring to acceptance of downtime, correct?

That is correct.  AT&T did not see downtime as acceptable, data or voice.

-- 
Until later, Geoffrey

Any society that would give up a little liberty to gain a little
security will deserve neither and lose both.  - Benjamin Franklin