[ale] OT: tech support hell at Mindspring--followup

[Joe Knapka]

Jim Philips <jimmyc at speedfactory.net> writes:

> Okay. I made the switch to Speedfactory...although that wasn't without 
> incident. At first, I couldn't get my NIC to talk to their modem, no way, no 
> how. I even tried plugging in the old modem. The NIC talked to it fine. I 
> even drove out to Speedfactory's office and got them to switch out the modem. 
> When nothing was working, I decided as a last ditch attempt to switch out all 
> of the cables, ethernet and phone. Ta da! That did it. The same cables that 
> worked fine with my other modem wouldn't work with this one. Go figure.

Is it possible you needed a crossover eth cable for one of them,
but not the other? I remember my first cable modem needed a
crossover Ethernet cable, or else a hub. A subsequent one
was happy with a straight-thru eth cable directly into the
NIC on the router.

-- Joe
 

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