[ale] Speedfactory upgrade

[Nathan J. Underwood]

I may setup a cron or something to send a ping every x minutes, hours, 
days, etc., and just see if that works.  I do have a static ip, though.

Nathan J. Underwood
Cyber Tech Cafe' <><
http://www.cybertechcafe.net


Geoffrey wrote:
> Nathan J. Underwood wrote:
> 
>> I moved to the 3MB Speedfactory xDSL a few months ago (about 3 or 4 I 
>> believe).  The speed is great, and the customer service is great.  I 
>> have had a few issues, though.  I had bell for about 18 months, and 
>> have very little downtime, it was just slow (per dslreports, I was 
>> getting around 200k down on average).  Since upgrading to 
>> Speedfactory, my xDSL goes down on Fridays and Saturdays, almost like 
>> clockwork.  I've rewired the house (ran new CAT5 from the nid to the 
>> [new] jack that I plug the xDSL modem into, then tested the run), used 
>> 2 xDSL modems (my old Westel from bell, and the Speedstream that 
>> Speedfactory shipped), and tried 2 firewall / routers (both Linksys, 
>> the first was an 802.11B with 4pt switch, the new one is the WRT54G 
>> running the Sveasoft firmware).  Each time I've called to let them 
>> know of the problem, they've been very helpful and very eager to help 
>> get the problem resolved.  I love the service, the customer service, 
>> and the price, but I may have to look elsewhere if we can't figure out 
>> what the issue is on Fridays and Saturdays.  They still get a thumbs 
>> up from me, but a qualified one.
> 
> 
> Do you have a static ip?  They told me to drop them a ping every few 
> minutes to insure I didn't get dropped.  That shouldn't be necessary, 
> but you might give it a spin.  Seems like if it's that consistent 
> timewise, there must be something going on there they should be able to 
> figure out.
>