[ale] OT: Bank of America

Geoffrey esoteric at 3times25.net
Wed Nov 19 19:56:44 EST 2003


matty91 at bellsouth.net wrote:
> I sent a message into customer service expressing my distaste for the
>  sourcing jobs overseas. It most likely won't help, but at least I
> have done my part! Has anyone thought of the possibility of overseas
> call center employees abusing customer data? If a call center
> employee in India "donates" someones bank numbers, what mechanisms
> are in place to prosecure that individual (since he doesn't live
> within the USA)?

This has already happened.  I can't remember where I read it, but this 
exact scenario and it was causing problems because the criminal was 
overseas.

-- 
Until later, Geoffrey	esoteric at 3times25.net

Building secure systems inspite of Microsoft



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