[ale] OT: Bank of America
Geoffrey
esoteric at 3times25.net
Wed Nov 19 19:56:44 EST 2003
matty91 at bellsouth.net wrote:
> I sent a message into customer service expressing my distaste for the
> sourcing jobs overseas. It most likely won't help, but at least I
> have done my part! Has anyone thought of the possibility of overseas
> call center employees abusing customer data? If a call center
> employee in India "donates" someones bank numbers, what mechanisms
> are in place to prosecure that individual (since he doesn't live
> within the USA)?
This has already happened. I can't remember where I read it, but this
exact scenario and it was causing problems because the criminal was
overseas.
--
Until later, Geoffrey esoteric at 3times25.net
Building secure systems inspite of Microsoft
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