[ale] OT: BellSouth FastAccess DSL

John Wells jb at sourceillustrated.com
Fri Nov 8 19:24:36 EST 2002


>From what I hear, Earthlink blocks some ports, specifically port 80 and

port 25 (sendmail).  That, in my opinion, sucks.

John

Robert Heaven said:
> This is the reason I went with Earthlink/Mindspring because they seem to
> be able to get BellSouth to get off their back-sides and get things
> done. And, I don't have to worry about the PC Police raiding my house
> looking for a non-Windows box on the network.
>
> On Fri, 2002-11-08 at 14:17, Jeff Hubbs wrote:
>> Well, I had a similar problem with Telocity/DirecTV - carrier just
>> vanished one day and it never returned - and I felt that Bellsouth was
>> the reason why.  BS simply never responded to DirecTV's requests and
>> they absolutely, totally would not talk to me.  Of course, they'd be
>> happy to if I became a Bellsouth customer, but after that, I simply
>> wasn't inclined to give them any more of my money.  I didn't feel it
>> was right for them to disconnect a DSL circuit and then only give it
>> back if I switched to BS.  I'm really loath to ever be dependent on
>> them again for Internet service.
>>
>> - Jeff
>>
>> On Fri, 2002-11-08 at 13:21, Fulton Green wrote:
>> > Naturally, this is an off-list reply since I didn't want to start
>> yet another flamefest on ALE ...
>> >
>> > I'm not all that happy about choosing B$, but I'm doing it because
>> back in March, back when I had DirecTV DSL (ne'e Telocity), which I
>> had previously been happy with, I had noticed some severe technical
>> difficulties with the service that wound up making the service
>> barely usable only during late night (and unusable all other times).
>> I complained to DirecTV, who routed the request to B$, who found an
>> issue in their line and corrected it. A week later, I had the same
>> problem, so I complained again, and B$ came out to my complex and
>> told DirecTV that it was my inside wiring. DirecTV then offered to
>> add a special "data line" between the complex box and my apt., but
>> that if that wound up fixing the problem, I'd be out $150. Being
>> barely able to scrape up food and gas money on an unemployment
>> benefits budget, I punted.
>> >
>> > So now, I figure that if I have those same probs, BellSouth will be
>> more active in trying to fix them while I have their service. I'll
>> see just what exactly I lose if I don't do the full 12-mo.
>> commitment, then choose a more amenable (i.e.,
>> non-PPPoE-authenticating) provider, or maybe by then my credit
>> rating will be good enough such that I don't have to pay an extra
>> deposit for AT&T Comcast.
>> >
>> > On Fri, Nov 08, 2002 at 01:04:43PM -0500, Geoffrey wrote:
>> > > I personally wouldn't ever choose Bellsouth for any service.
>> There  customer service is non-existent, they're arrogant and,
>> plain just don't  care.
>> >
>> > ---
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>>
>>
>>
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>
>
>
> ---
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