[ale] OT: BellSouth FastAccess DSL

[Kilroy, Chris]

Everybody's mileage varies, but i used Earthlink for a month and it was horrific.  and the problem was theirs not mine cause i could DL from their FTP at 1.5Mbit.    I have zero complaints about BellSouth as a customer, though i have heard some others who can't share my positive experience.

Earthlink was worse for me than dialup, and i'm not exaggerating.  have a good weekend!


-chris



->
->This is the reason I went with Earthlink/Mindspring because 
->they seem to
->be able to get BellSouth to get off their back-sides and get things
->done. And, I don't have to worry about the PC Police raiding my house
->looking for a non-Windows box on the network.
->
->On Fri, 2002-11-08 at 14:17, Jeff Hubbs wrote:
->> Well, I had a similar problem with Telocity/DirecTV - carrier just
->> vanished one day and it never returned - and I felt that 
->Bellsouth was
->> the reason why.  BS simply never responded to DirecTV's requests and
->> they absolutely, totally would not talk to me.  Of course, they'd be
->> happy to if I became a Bellsouth customer, but after that, I simply
->> wasn't inclined to give them any more of my money.  I 
->didn't feel it was
->> right for them to disconnect a DSL circuit and then only 
->give it back if
->> I switched to BS.  I'm really loath to ever be dependent on 
->them again
->> for Internet service.
->> 
->> - Jeff
->> 
->> On Fri, 2002-11-08 at 13:21, Fulton Green wrote:
->> > Naturally, this is an off-list reply since I didn't want 
->to start yet
->> > another flamefest on ALE ...
->> > 
->> > I'm not all that happy about choosing B$, but I'm doing 
->it because back in
->> > March, back when I had DirecTV DSL (ne'e Telocity), which 
->I had previously
->> > been happy with, I had noticed some severe technical 
->difficulties with the
->> > service that wound up making the service barely usable 
->only during late
->> > night (and unusable all other times). I complained to 
->DirecTV, who routed
->> > the request to B$, who found an issue in their line and 
->corrected it. A week
->> > later, I had the same problem, so I complained again, and 
->B$ came out to my
->> > complex and told DirecTV that it was my inside wiring. 
->DirecTV then offered
->> > to add a special "data line" between the complex box and 
->my apt., but that
->> > if that wound up fixing the problem, I'd be out $150. 
->Being barely able to
->> > scrape up food and gas money on an unemployment benefits 
->budget, I punted.
->> > 
->> > So now, I figure that if I have those same probs, 
->BellSouth will be more
->> > active in trying to fix them while I have their service. 
->I'll see just what
->> > exactly I lose if I don't do the full 12-mo. commitment, 
->then choose a more
->> > amenable (i.e., non-PPPoE-authenticating) provider, or 
->maybe by then my
->> > credit rating will be good enough such that I don't have 
->to pay an extra
->> > deposit for AT&T Comcast.
->> > 
->> > On Fri, Nov 08, 2002 at 01:04:43PM -0500, Geoffrey wrote:
->> > > I personally wouldn't ever choose Bellsouth for any 
->service.  There 
->> > > customer service is non-existent, they're arrogant and, 
->plain just don't 
->> > > care.
->> > 
->> > ---
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->discussion list.
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->> > sent to listmaster at ale dot org.
->> > 
->> 
->> 
->> 
->> ---
->> This message has been sent through the ALE general discussion list.
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->> sent to listmaster at ale dot org.
->> 
->
->
->
->---
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->sent to listmaster at ale dot org.
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