[ale] Atlantic Nexus contact?

[Jim Lynch]

On 10/17/2012 08:53 AM, James Sumners wrote:
> It's the second time in the past 3 months (or thereabouts) that I've
> had connection problems and couldn't get anyone on the phone. It
> didn't matter what option I chose, support or sales, or which number I
> called, AtNex or Net2Atlanta, it all essentially went straight to
> voicemail. The first time, I left a message and it was never returned.
>
> So I'm just as concerned as you for that very reason -- I don't want a
> repeat of SF.
>
> I eventually did get synchronized last night. So maybe they were just
> off trying to resolve a problem. But there should still be someone
> answering the phone.
>
>
The last few times I've had to call them, it went to VM.  Most of the 
time they called back eventually however the time(s) they didn't the 
problem eventually resolved itself.

I'm not worried yet, but as they lose business to ATT and Comcast I 
suspect they will go away.

Jim.