[ale] U-verse network issues

[Geoffrey Myers]

David Hillman wrote:
> My dad just got AT&T U-Verse.  They are using the U-Verse box as the 
> main router for wired and wireless devices.  I believe in keeping that 
> kind of TV traffic separate from everything and off my home network, but 
> that's just me.  My dad called me because I helped hook up their HP 
> network printer and now it doesn't work reliably.  Sometimes print jobs 
> will come out garbled and other times it just sits there in the queue. 
>  I am thinking packets are getting lost somewhere or the U-Verse box is 
> doing something crazy.  Before I go buy them another router that can sit 
> behind the U-Verse box for their local LAN, I'd like to prove that the 
> U-Verse box is messing with the print jobs.  The print server can be 
> pinged and I can pull up the printer config page from any computer, 
> wired or wireless.  Plugging the print server into a desktop machine 
> leads to flawless print jobs.  It's the network that's the problem, but 
> why and where?
> 
> Doing a network trace seems like a good idea, except I don't know much 
> about network tracing just yet (still learning).  Any quick and dirty 
> tools for Ubuntu, etc that I can use? 

No help, but I have a similar set up and have had two different 
networked laser printers work just fine.  I also have a usb printer 
that's connected to a small network print server box and it works fine 
as well.  Just some notes of success in a similar configuration.

Double check the cable between the printer and the uverse box.  I've 
noted that one of mine didn't seat properly and after reseating it, all 
is well.  I don't think it's the cable, might be the uverse box ports.

Just a thought.

-- 
Until later, Geoffrey

"I predict future happiness for America if they can prevent
the government from wasting the labors of the people under
the pretense of taking care of them."
- Thomas Jefferson