[ale] tier2-3 support

Jim Kinney jim.kinney at gmail.com
Fri May 7 06:55:28 EDT 2010


$150/hr plus 20% 8pm-8am as a starter and they can make a counter offer.

What would you be willing to fork out for those services given that your
business was totally crippled while the system was down? Figure you'll get
maybe half of that amount.

On Fri, May 7, 2010 at 5:42 AM, Paul Cartwright <ale at pcartwright.com> wrote:

> I was asked if I would work for someone as a tier2-3 support person for an
> Avaya product.He asked what I would ask for an hourly rate. I've never been
> involved in support before, I installed the product for 3 years..
> any hints, pleases to look for info, comments?
>
> --
> Paul Cartwright
> Registered Linux user # 367800
> Registered Ubuntu User #12459
> http://usdebtclock.org/
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-- 
-- 
James P. Kinney III
Actively in pursuit of Life, Liberty and Happiness
Doing pretty well on all 3 pursuits
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