[ale] this week's WTF

Van Loggins vanloggins at gmail.com
Tue Dec 14 15:23:17 EST 2010


I've seen similar issues when trying to print to a linux hylafax server, it
had something to do with non-standard fonts and the postscript converter.
Normally when I had users report the issue to me I would instruct them to
change all of the fonts in their document to Arial and then re-print the
document to the hylafax fax server. this worked about 99 percent of the
time.




Message: 6
> Date: Tue, 14 Dec 2010 15:03:43 -0500
> From: Sean Kilpatrick <kilpatms at speakeasy.net>
> Subject: Re: [ale] this week's WTF
> To: ale at ale.org
> Message-ID: <201012141503.43327.kilpatms at speakeasy.net>
> Content-Type: text/plain;  charset="us-ascii"
>
> Don't think it is a virus problem.  I can save other .doc files as .odt
> files with no problem.  It is as if this particular file has some sort of
> meta data that is screwing up the works. Cups can't process it for the
> printer and I can't change the file format to .odt, or pdf, or any other
> Micro$oft format.
>
> I have no clue how to read the meta data on Word files. It is possible that
> my wife's Mac has become infected, but that seems unlikely, unless she
> contracted the bug through Emory.  Then again I haven't heard of any virii
> that just screw around with Word files.
>
> I was able, finally, to Save As an html document and then open and save
> that as an .odt file.
>
> But it would be nice to know how to isolate the actual problem.
>
> Sean
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