[ale] [OT] DSL and latency

[PairOfTwins]

Jim:

Hmmmmmm, the box is where she thought it was, and had a black line going 
to the street, and two gray lines going through the wall of the ground 
floor and the upstairs.  It sure LOOKED like the entranceway for phone 
service!

AT & T is due there Monday to check out the wiring, as she has coverage 
for inside wiring.

Thanks,
Tom
===============================================
Jim Kinney wrote:
> So that was not the nid for that address. There must be another
> demarcation point on the property.
>
> On Fri, Oct 2, 2009 at 10:29 PM, PairOfTwins <PairOfTwins at mindspring.com> wrote:
>   
>> Chris:
>>
>> After watching the video on testing the phone line, I arrived at the
>> friend's house with laptop and screwdriver.  Plugging the modem into the
>> test jack, in place of the line that was there, I got no DSL light at
>> all.  Plugging a standard phone there, I got no dialtone!  Same for the
>> other (unused) line in the same box.  Also, with the test jack empty,
>> the inside phones worked as usual.
>>
>> If I had some test clips and a bare phone cord, I could have tapped the
>> line, but it seems that the inside wiring would still be live, so would
>> that  have been a useful test?
>>
>> We called AT&T and they've agreed to send someone out Monday, but
>> wouldn't commit to any latency test.  They couldn't explain why the test
>> jack failed to work as expected, either.
>>
>> Another perfectly fine afternoon spent trying to decide if wiring or
>> AT&T or Earthlink is the problem...
>>
>> Tom
>> ==========================================================
>> Chris Fowler wrote:
>>     
>>> On Wed, 2009-09-30 at 22:10 -0400, Michael B. Trausch wrote:
>>>
>>>       
>>>> If you can tell the tech, "Look, the problem still exists at the
>>>> network
>>>> interface box", they should send send someone out to find and fix the
>>>> problem.
>>>>
>>>>
>>>>         
>>> On the outside of the home is a telephone network interface.  See if you
>>> can get your DSL modem, router, and laptop out there and test.
>>>
>>> http://www.youtube.com/watch?v=pNaNQEMKNmc
>>>
>>>
>>> Video on how to test your phone line.
>>>
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>
>
>
>