[ale] AT&T having outgoing email issues

[Geoffrey]

Jeff Lightner wrote:
> Given that it's AT&T the question shouldn't be "They answered the
> phone?" but "Their phones work?"

Interesting enough, after being disconnected, when I tried to call back 
in, I got the 'all circuits are busy' message indicating that many other 
folks had likely figured out they were having problems similar to mine.

> 
> -----Original Message----- From: ale-bounces at ale.org
> [mailto:ale-bounces at ale.org] On Behalf Of Jim Kinney Sent: Tuesday,
> June 16, 2009 8:27 PM To: Atlanta Linux Enthusiasts - Yes! We run
> Linux! Subject: Re: [ale] AT&T having outgoing email issues
> 
> Yep! Customer service!
> 
> On Tue, Jun 16, 2009 at 8:16 PM,
> Geoffrey<lists at serioustechnology.com> wrote:
>> Jim Kinney wrote:
>>> They answered the phone!?!?!
>> One minute hold time actually.  The idiot I got on the line first
>> was obviously a script dweeb.  Asked me for the 'error number.'
>> Told him there was no error number.  He told me there is ALWAYS an
>> error number, was I using Outlook or Outlook express.  I told him
>> neither I was using Thunderbird.  He told me the did not provide
>> support for Thunderbird.  I told him I didn't want support for
>> Thunderbird, that there was a problem with their outgoing email
>> server.  He asked me to reboot my computer.  I again told him the
>> problem was on his end not mine.  Finally, I booted up an old
>> laptop that has Outlook and produced his error number for him. He
>> then got quiet for a very long time.  I asked if he was still 
>> there, he asked me to hold please.  I was then summarily
>> disconnected. Called back got the 'all circuits are busy' message,
>> which told me that they were probably now aware that they really
>> were having a problem. Called back again, held for 12 minutes and
>> then was told the problem would be resolved in 24 hours.
>> 
>> -- Until later, Geoffrey
>> 
>> Those who would give up essential Liberty, to purchase a little 
>> temporary Safety, deserve neither Liberty nor Safety. - Benjamin
>> Franklin _______________________________________________ Ale
>> mailing list Ale at ale.org http://mail.ale.org/mailman/listinfo/ale
>> 
> 
> 
> 


-- 
Until later, Geoffrey

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.
  - Benjamin Franklin