[ale] Dell: Linux v Windows netbook returns a 'non-issue'

[Richard Bronosky]

Maybe not. Let's say 2% ara returned for valid hardware issues (flaws
or disappointment in size). If 5% of Linux netbooks are returned for
disappointment in unfamiliarity, then 5% of windows netbooks are
returned because they are under powered for windows' demands. That
would be "the same".

On 8/14/09, jeremy.bouse at undergrid.net <jeremy.bouse at undergrid.net> wrote:
> I can't recall off-hand where I remember reading it, and can't look as I'm
> mobile right now... But I recall reading somewhere about some of the Dell
> Linux netbook returns being from individuals who purchased because of price
> and didn't realize they didn't know the operating system and how to use it
> properly.
>
> I think that would account for more returns of Linux netbooks than Windows
> netbooks by itself.
>
> -----Original Message-----
>
> From:  William Fragakis <william at fragakis.com>
> Subj:  [ale] Dell: Linux v Windows netbook returns a 'non-issue'
> Date:  Thu Aug 13, 2009 23:33
> Size:  694 bytes
> To:  ale at ale.org
>
> http://www.theregister.co.uk/2009/08/12/dell_reality_linux_windows_netbooks/
>
> "Speaking at OpenSource World, a Dell executive deflated Microsoft's
> enthusiasm for making a case out of the number of Linux netbooks
> returned by unhappy customers.
>
>
> Todd Finch, Dell senior product marketing manager, said the number of
> Linux returns are approximately the same as those for Windows netbooks.
> He categorized the matter of returns as a "non-issue".
>
> "They are making something of nothing," he said of Microsoft's claims.
> Finch appeared to be referring to Dell's own netbook sale"s.
>
>
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.!# RichardBronosky #!.