[ale] Dell: Linux v Windows netbook returns a 'non-issue'

[jeremy.bouse at undergrid.net]

I can't recall off-hand where I remember reading it, and can't look as I'm mobile right now... But I recall reading somewhere about some of the Dell Linux netbook returns being from individuals who purchased because of price and didn't realize they didn't know the operating system and how to use it properly.

I think that would account for more returns of Linux netbooks than Windows netbooks by itself.

-----Original Message-----

From:  William Fragakis <william at fragakis.com>
Subj:  [ale] Dell: Linux v Windows netbook returns a 'non-issue'
Date:  Thu Aug 13, 2009 23:33
Size:  694 bytes
To:  ale at ale.org

http://www.theregister.co.uk/2009/08/12/dell_reality_linux_windows_netbooks/

"Speaking at OpenSource World, a Dell executive deflated Microsoft's
enthusiasm for making a case out of the number of Linux netbooks
returned by unhappy customers.


Todd Finch, Dell senior product marketing manager, said the number of
Linux returns are approximately the same as those for Windows netbooks.
He categorized the matter of returns as a "non-issue".

"They are making something of nothing," he said of Microsoft's claims.
Finch appeared to be referring to Dell's own netbook sale"s.


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