[ale] [OT] Comcast

[Robert Coggins]

Would these sweeps last for weeks and on the weekends?  I did happen to 
call comcast, but they are sending someone out here to "check the 
signal"  does that make since?

Robert

Joshua Kite wrote:
> I experienced something like this a while ago with Comcast.  I was 
> supporting the cable industry when I lost my job earlier this month, and 
> here's what I learned.  From time to time a cable company will "sweep" 
> an area.  They will check the levels on the amplifiers and EQ's to 
> ensure everything meets the specifications for the latest standard.  Of 
> course, they generally do this work during the day, which explains why 
> your service returns to reasonable at night.
> 
> I've had decent luck calling Comcast (at 404 COMCAST, not the national 
> number) and getting a refund on my bill or a discount on my TV service 
> with them.  It certainly doesn't hurt to call once in a while and 
> complain and also ask if there's any work going on in the area.
> 
> Let us know how things turn out.
> 
> Josh Kite
> 
> On Sun, Jun 1, 2008 at 9:01 PM, Robert Coggins <ale at cogginsnet.com 
> <mailto:ale at cogginsnet.com>> wrote:
> 
>     So, I have been using comcast for about 4 years.  I have never had an
>     issue with them.  I have been getting good download rates up and down
>     and downtime hasn't been an issue.
> 
>     However, the past few weeks I have been experiencing really weird
>     issues.  During the day I get really really low up/download rates.
>     Really low meaning *most* of the time I never get a page to load.
>     During the night though my download rate has been much better.  I am
>     getting about 5000 kbps.  It is not as good as it used to be though
>     which was about 15000 often times (using speakeasy speedtest).
> 
>     I thought this might have been my cable modem at first but I am
>     beginning to suspect something else.  Anyone else experience something
>     like this before?
> 
>     Thanks for your input everyone!
> 
>     Robert
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