Here is one for you. We bought some Acer 5100 laptops. They came with Vista. We loaded XP. One had a bad DVD and we sent in for repair. The replaced the DVD and reloaded Vista. WTF? -- Chris Fowler OutPost Sentinel, LLC AIM: strtok2002 Support @ SIP/support at pbx.opsdc.com or 678-804-8193 Email Support @ support at outpostsentinel.com