[ale] OSS support software

Jim Kinney jim.kinney at gmail.com
Tue Dec 16 21:20:05 EST 2008


2008/12/16 Christoper Fowler <cfowler at outpostsentinel.com>

>  Mike Harrison wrote:
>
> On Tue, 16 Dec 2008, Christoper Fowler wrote:
>
>
>
>  Anyone have any suggestions on an OSS web based support ticket
> tracking application?  I'm wanting to create tickets for
> each customer and then we can work through them and track them.
>
>
>  While it's not completely geared towards this, Sugar does it very well.
>
>
>
>
> I've been trying to get ACT! ditched for Sugar for a year now.  No
> such luck.  The sales reps do love ACT!.
>

Get better sales reps!  :-)

>
>
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-- 
-- 
James P. Kinney III
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