[ale] Help Desk software?

[Robert Coggins]

We are using eventum.  It is made by MySQL for their support.  They give
it away for free and have great support for it in irc.

I have made many modifications to it to better meet our exact needs here
too.

http://eventum.mysql.org/wiki/index.php/Main_Page

Robert

Sid Lane wrote:
> otrs?
> 
> to be fair you shouldn't write remedy off just on cost:  what it lacks
> in competitive pricing it more than make up for by being a flaming bag
> of poo... ;-)
> 
> 2008/8/27 Jeff Lightner <jlightner at water.com <mailto:jlightner at water.com>>
> 
>     Anyone know of a free (or at least relatively cheap) software that
>     can be used for help desk tickets?
> 
>      
> 
>     Remedy has already been ruled out due to its high cost.
> 
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