[ale] OT vision computers etal

[Nathan]

Are you seriously this simple minded, or are you just trying to ruffle 
my feathers?

H. A. Story wrote:
> Geoffrey wrote:
>
>   
>> Nathan wrote:
>>  
>>
>>     
>>> I think that the key thing here is 'anybody with the know-how'.  Don't 
>>> get me wrong, I would much rather build a computer from 'off the street' 
>>> components and then get the $$ to support it if something goes wrong, 
>>> but it sounds like the client is looking for 1) a one stop shop and 2) a 
>>> one time payment (with 'free' support over the 3 year life of the 
>>> equipment).  Vision offers that and Dell offers that.  I don't know of 
>>> many small Mom and Pop shops that can afford to sell a computer (with 
>>> Windows) for $499 and then provide 24 hour phone support for small 
>>> problems and then free, next day (or 4 hour, if you wanna pay the extra 
>>> $$ to Dell) support, including replacement if necessary, on site for 3 
>>> years after the sale.  Another factor here is that, most of the time, 
>>> the issues aren't going to be hardware related.  I spend much more time 
>>> removing virii, spyware, aware, undorking a profile, etc. than I do 
>>> swapping RAM, hard drives or motherboards (which covers pretty much 
>>> everything else since most OEM mobos have everything integrated into the 
>>> mobo) at most Windows client sites.
>>>    
>>>
>>>       
>>  
>>
>>     
> You need to sale some Acer's   Those things will keep you busy..
>
>   
>> My personal experience with Dell is there support is virtually 
>> non-existent.  They've sent it over seas as well and you get nothing but 
>> a script reading bot on the other end.  The smaller you are, the worse 
>> it gets.  Big customers get priority.
>>
>> I don't know about Vision's service, but I don't think you're going to 
>> get a computer for the same price as you would from Dell.
>>
>>  
>>
>>     
>
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