[ale] OT: Good Support Company for 3Com IP Phone System?

[Jonathan Rickman]

The basic CDR software is on the machine's HD. From the main menu,
click downloads. After you download and set it up, point it at the box
and leave the default user/pass combo in place to see if it works. If
not, you'll have to recover that one too.

--
Jonathan

On 6/1/05, Greg Freemyer <greg.freemyer at gmail.com> wrote:
> Thanks,
> 
> Someone else sent me a link to a password recovery site for the
> NBX100, so I now have administrator access.
> 
> http://web.abnormal.com/~thogard/nbx/password.html
> 
> Looking at the web interface it does look pretty straight-forward to use.
> 
> I will be toying with the system this week.  It came with 20 analog
> phone jacks for PSTN connection, so I will likely stay with POTS lines
> for the foreseeable future.  (We only have a  4 POTS lines, so moving
> to a T1/PRI would not make sense.)
> 
> It still has the previous owners config in the system, so I may just
> try to tweak it for now.
> 
> The software is 4.1.4.  That appears to be acceptably current.  I
> guess I need to find a nbx100 support list, just to ask stupid
> questions like: Should I upgrade firmware?
> 
> Also, I want to find out what it would cost to get the call detail
> reporting software.
> 
> Thanks again
> Greg
> 
> On 6/1/05, Jonathan Rickman wrote:
> > Get the password recovered and do it all yourself. I have one of
> > these. Setup and maintenance could not possibly be easier. It is
> > unbelievably simple to set up. If you're hooking up to a single PRI,
> > you could probably use my config with a little tweaking.
> >
> > --
> > Jonathan
> >
> > On 5/31/05, Greg Freemyer <greg.freemyer at gmail.com> wrote:
> > > We just bought a used 3Com NBX100 telephone system w/24 phones.
> > >
> > > It is sort of PSTN/VOIP hybrid if I understand it.
> > >
> > > We need to get someone to come in and set it up for us.
> > >
> > > The first issue is we don't have the administrator password.  I found
> > > a CA company that will decode the password for us for $$ but that
> > > still leaves the whole config job to be done.
> > >
> > > I would rather find a local PBX support company to help us out.
> > >
> > > Any recommendations?
> > >
> > > Greg
> > > --
> > > Greg Freemyer
> > > The Norcross Group
> > > Forensics for the 21st Century
> > > _______________________________________________
> > > Ale mailing list
> > > Ale at ale.org
> > > http://www.ale.org/mailman/listinfo/ale
> > >
> >
> 
> 
> --
> Greg Freemyer
> The Norcross Group
> Forensics for the 21st Century
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