[ale] OT: Good Support Company for 3Com IP Phone System?

[Greg Freemyer]

Thanks,

Someone else sent me a link to a password recovery site for the
NBX100, so I now have administrator access.

http://web.abnormal.com/~thogard/nbx/password.html

Looking at the web interface it does look pretty straight-forward to use.

I will be toying with the system this week.  It came with 20 analog
phone jacks for PSTN connection, so I will likely stay with POTS lines
for the foreseeable future.  (We only have a  4 POTS lines, so moving
to a T1/PRI would not make sense.)

It still has the previous owners config in the system, so I may just
try to tweak it for now.

The software is 4.1.4.  That appears to be acceptably current.  I
guess I need to find a nbx100 support list, just to ask stupid
questions like: Should I upgrade firmware?

Also, I want to find out what it would cost to get the call detail
reporting software.

Thanks again
Greg

On 6/1/05, Jonathan Rickman wrote:
> Get the password recovered and do it all yourself. I have one of
> these. Setup and maintenance could not possibly be easier. It is
> unbelievably simple to set up. If you're hooking up to a single PRI,
> you could probably use my config with a little tweaking.
> 
> --
> Jonathan
> 
> On 5/31/05, Greg Freemyer <greg.freemyer at gmail.com> wrote:
> > We just bought a used 3Com NBX100 telephone system w/24 phones.
> >
> > It is sort of PSTN/VOIP hybrid if I understand it.
> >
> > We need to get someone to come in and set it up for us.
> >
> > The first issue is we don't have the administrator password.  I found
> > a CA company that will decode the password for us for $$ but that
> > still leaves the whole config job to be done.
> >
> > I would rather find a local PBX support company to help us out.
> >
> > Any recommendations?
> >
> > Greg
> > --
> > Greg Freemyer
> > The Norcross Group
> > Forensics for the 21st Century
> > _______________________________________________
> > Ale mailing list
> > Ale at ale.org
> > http://www.ale.org/mailman/listinfo/ale
> >
> 


-- 
Greg Freemyer
The Norcross Group
Forensics for the 21st Century