[ale] speedfactory dsl router setup.

[Geoffrey]

Frank wrote:
> Hey folks,
> 
> I'm having trouble connecting to speedfactory dsl. I'm going through a 
> Linksys BEFSR11 "EtherFast Cable/DSL Router" with current firmware 
> *1.46.02, Aug 03 2004*. I've conversed with speedfactory support via 
> mail  and hey said my account is setup and running. I haven't yet made a 
> successful connection.   Since it's the weekend and they are on limited 
> support, I thought I ask the group for suggestions to my setup.
> 
> Ok the dsl modem has the power, dsl, and ethernet lights on.

This would seem to indicate that you have connectivity, maybe a routing 
problem?

> The router setup is reachable via my browser and I've set the following:
> 
> Host Hame: blank
> Domain Name: blank
> WAN Connection Type: PPPoE
> Username and Password: per speedfactory's setup email message. tried cut 
> & paste and typed.

Username is id at atl.speedfactory.net ??

> Service Name: tried blank, atl.speedfactory.net, and speedfactory.net

Mine is blank.

> Connect on Demand: Max Idle Time: 30 mins
> Keep Alive: Redial Period 30 Sec.
> 
> When selecting connect. data is tramitted and received during the 
> connection attepmpt. Sometimes the status is "Connecting" other times is 
> says "disconnected". I then receive the message "PPPoE authentication fail"

This would appear to be either username is incorrect, password is 
incorrect or authentication method is incorrect.

Can you choose an authentication method? Mine is set to PAP or CHAP, 
although I'm not all together sure why.  I do know my connection works.

> 
> I know I'm missing something. Any suggestion?

Does this device provide any verbose logging?  That might prove to be 
useful.

> 
> Frank
> 
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-- 
Until later, Geoffrey