[ale] [OT] Phoen Systems

Christopher Fowler cfowler at outpostsentinel.com
Fri Apr 29 14:48:51 EDT 2005


You need a PBX.  Do you currently have something for small orgs like a
Nortel BCM?

On Fri, 2005-04-29 at 13:24, Robert Coggins wrote:
> All I know this is very OT and I apologize.  I have been tasked with 
> look at a new phone system for our company.  I run a support department 
> (very small) and I want certain features to record call times and hold 
> times etx for my support people.  Other people in my office want VoIP as 
> do I.  However.  I have to present a case by the end of the day.  I need 
> to know where I can learn a ton of this to make a case for it.  Do any 
> of you have suggestions or suggestions on what is needed to log all 
> kinds of phone information?  Thanks for your help!
> 
> Rob
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