[ale] [OT] Phoen Systems
Christopher Fowler
cfowler at outpostsentinel.com
Fri Apr 29 14:48:51 EDT 2005
You need a PBX. Do you currently have something for small orgs like a
Nortel BCM?
On Fri, 2005-04-29 at 13:24, Robert Coggins wrote:
> All I know this is very OT and I apologize. I have been tasked with
> look at a new phone system for our company. I run a support department
> (very small) and I want certain features to record call times and hold
> times etx for my support people. Other people in my office want VoIP as
> do I. However. I have to present a case by the end of the day. I need
> to know where I can learn a ton of this to make a case for it. Do any
> of you have suggestions or suggestions on what is needed to log all
> kinds of phone information? Thanks for your help!
>
> Rob
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