[ale] OT: tech support hell at Mindspring

[tfreeman at intel.digichem.net]

On Tue, 16 Mar 2004, Sean Kilpatrick wrote:

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> On Tuesday 16 March 2004 08:04 pm, Jim Philips wrote:
> | I spoke to no less than eight people. The Indian lady was the only one who
> | seemed willing to help. The rest of these guys should be worried about the
> | Indians taking their jobs, because they are just a bunch of smartass
> | slackers. Anyway, now I know that I need to talk to Speedfactory.
> 
<<snip of brevity>> 

> To date I have had no response to my returned "survey."
> 
> I am exploring shifting my accounts to Speakeasy.
> 

In a possibly nonimportant coincidence, I just got a note from Speakeasy 
that they are changing (soon??) from a 3 tier support system to a single 
tier. The first person you speak to is the person responsible for 
fixing the problem. Plus they are generally linux friendly.

Can you tell I like the outfit??

<<snip>>
-- 
=============================================
If you think Education is expensive
Try Ignorance
                   Author Unknown
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