[ale] jobs open @ N2 Broadband

[Keith Ledford]

N2 Broadband is the leading provider of open platform solutions that
enable cable operators and content providers to quickly and affordably
offer on-demand services. N2 Broadband has deployments in more than
100 cities throughout North America and provides its products and
services to leaders in the entertainment and cable industries,
including Comcast Cable, Cox Communications, Time Warner Cable,
iN DEMAND, HBO, and Starz Encore Group. N2 Broadband was named to CED
Magazine's "Broadband 50 Companies to Watch" for the third consecutive
year, and ranked by the Atlanta Business Chronicle as one of the top
five fastest growing privately held companies in Atlanta in 2002. For
more information, go to www.n2broadband.com.

Company: N2 Broadband
Team: Customer and Systems Support Center
Position: Systems Engineer (NOC Engineer)

Job Function:
- Manage customer support technologies ( phone system, email,
  ticketing systems, event management system )
- Manage customer support cases ( troubleshooting, escalation, vendor
  and team collaboration, effective communication and documentation )
- Perform system upgrades, system and application configurations,
  inter-dependent system communication analysis, application and
  operating system problem analysis and problem resolution
- Maintain an aggressive learning and skills enhancement schedule
- Some light travel may be required for off-site system installations
- Some shift work may be required
- Perform a wide range of other tasks as requested by management

Position Prerequisites:
- Strong proven experience in Solaris and/or Linux
- 3 - 5+ years of network and systems administration experience
- College degree or equivalent related I.T. experience
- Excellent written and verbal communication skills
- Past cable headend experience is a plus

If you are interested, send your resume to jobs at n2bb.com and please cc
kledford at n2bb.com. I am not the hiring manager. I don't know any of
the salary ranges or schedules/shifts.

Thanks!

--
Keith Ledford