[ale] OT Question for COmcast users

James P. Kinney III jkinney at localnetsolutions.com
Tue Oct 21 10:34:02 EDT 2003


On Tue, 2003-10-21 at 09:37, Geoffrey wrote:

> Finally, I'll share my most recent experience with Bellsouth.  I spent 3 
> days and talked to 11 people at Bellsouth trying to get a service that I 
> was already paying for turned on, on one of my lines.  (Line busy, call 
> forward).  The last person I spoke to was a supervisor.  I told her that 
> with the kind of customer service I'd received I should consider turning 
> my local service over to someone else.  She then asked me if I would 
> like her to transfer me to customer service so that they could terminate 
> my service.  Now that's customer service.

Looks like Bellsouth has decided that customers are to be viewed the way
the banks view them. Unless you bill is over <a non-specified, high
dollar amount> $X/mo, GO AWAY.

-- 
James P. Kinney III          \Changing the mobile computing world/
CEO & Director of Engineering \          one Linux user         /
Local Net Solutions,LLC        \           at a time.          /
770-493-8244                    \.___________________________./
http://www.localnetsolutions.com

GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
<jkinney at localnetsolutions.com>
Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7
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