[ale] OT Question for COmcast users
James P. Kinney III
jkinney at localnetsolutions.com
Tue Oct 21 10:34:02 EDT 2003
On Tue, 2003-10-21 at 09:37, Geoffrey wrote:
> Finally, I'll share my most recent experience with Bellsouth. I spent 3
> days and talked to 11 people at Bellsouth trying to get a service that I
> was already paying for turned on, on one of my lines. (Line busy, call
> forward). The last person I spoke to was a supervisor. I told her that
> with the kind of customer service I'd received I should consider turning
> my local service over to someone else. She then asked me if I would
> like her to transfer me to customer service so that they could terminate
> my service. Now that's customer service.
Looks like Bellsouth has decided that customers are to be viewed the way
the banks view them. Unless you bill is over <a non-specified, high
dollar amount> $X/mo, GO AWAY.
--
James P. Kinney III \Changing the mobile computing world/
CEO & Director of Engineering \ one Linux user /
Local Net Solutions,LLC \ at a time. /
770-493-8244 \.___________________________./
http://www.localnetsolutions.com
GPG ID: 829C6CA7 James P. Kinney III (M.S. Physics)
<jkinney at localnetsolutions.com>
Fingerprint = 3C9E 6366 54FC A3FE BA4D 0659 6190 ADC3 829C 6CA7
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