[ale] Inexpensive broadband recommendations

[Michael D. Hirsch]

On Tuesday 18 February 2003 09:05 am, cfowler wrote:
> It seems to me that this broadband issue merits having a FAQ on
> http://www.ale.org.  We are in the group to help those and many people
> order DSL/Cable before asking compatibility and installation questions.
> Usually after BS is ordered, it is to late.  We need to be proactive in
> informing the community of the broadband technologies especially when
> Linux is a part of the home implementation.

Sound like a good use of our twiki server.  

Michael

> On Tue, 2003-02-18 at 08:56, Michael D. Hirsch wrote:
> > On Monday 17 February 2003 09:47 pm, Transam wrote:
> > > On Mon, Feb 17, 2003 at 03:59:04PM -0500, Mike Lockhart wrote:
> > > > I get my cable tv / internet thru comcast for $40 and some change
> > > > a month, good service overall too.
> > >
> > > I suspect that Mike has been fortunate to not have had any problems.
> > >  I have and their customer service and competency is (in my opinion)
> > > one of the worst I've ever experienced.  If you manage to get beyond
> > > the hour plus hold times and get a human, the first question they
> > > will ask is "What OS?"
> > >
> > > Even if you explain that the problem is unrelated, such as "I think
> > > you keyed my MAC address wrong during the initial install," they
> > > will insist on an answer.  Answer other than "WinBloz" or "Mac",
> > > they will hang up.
> > >
> > > Their service goes out for 48 hours at a time every few months.
> >
> > Here's another data point: I've used them for about 4 years, now, and
> > never had a problem with the service.  The only time I've ever had to
> > deal with them was when I change routers and need to provide a new MAC
> > address. I've done it by phone and via on line chat and never had a
> > problem with my OS.
> >
> > Michael
> > _______________________________________________
> > Ale mailing list
> > Ale at ale.org
> > http://www.ale.org/mailman/listinfo/ale
>
> _______________________________________________
> Ale mailing list
> Ale at ale.org
> http://www.ale.org/mailman/listinfo/ale

_______________________________________________
Ale mailing list
Ale at ale.org
http://www.ale.org/mailman/listinfo/ale