[ale] AIT [Sony] tape drive that won't spit out the tape ?

Dow Hurst dhurst at kennesaw.edu
Mon Dec 22 16:07:44 EST 2003


Sorry!  770-740-0040 phone
770-740-0121 fax


Courtney Thomas wrote:

> Thanks Dow.
>
> I'm in Alpharetta, so XS sounds good.
>
> I assume they're in the phone book   :-)
>
> Appreciatively,
>
> Courtney
>
>
>
> Dow Hurst wrote:
>
>> I've used www.xsnet.com for hardware support for the SGIs for two 
>> plus years now with no problems.  Something breaks on the SGIs and I 
>> call and get a replacement part.  I put it in a call and get it 
>> within two days max, but usually the next day.  They support Sun, 
>> IBM, and SGI and the prices are reasonable.  Certainly less than 
>> replacing or repairing the hardware!  Hope this helps,
>> Dow
>>
>> PS.  I've had lots of problems with Sony DDS2 drives but good luck 
>> with DDS3.  XS Int. is located in Alpharetta, GA.
>>
>> Courtney Thomas wrote:
>>
>>> Dow,
>>>
>>> Thanks for your reply.
>>>
>>> I am horrified to learn it's cheaper to buy a new drive.
>>>
>>> That drive was NOT cheap and I've used it little.
>>>
>>> Any recommendations for a repair service ?
>>>
>>> Cordially,
>>>
>>> Courtney
>>>
>>>
>>>
>>> Dow Hurst wrote:
>>>
>>>> Yeah, without a hardware support contract with someone, repairing 
>>>> hardware is very expensive.  It is usually cheaper to buy a new 
>>>> item to replace the damaged one.  If rebooting didn't help then it 
>>>> is screwdriver time.
>>>> Dow
>>>>
>>>>
>>>> Adrin wrote:
>>>>
>>>>>     Sorry it didn't work.   That method usually forces the tape 
>>>>> drive to reset and eject the
>>>>> tape. Short of removing the drive  and carefully manually taking 
>>>>> it out, I have no other
>>>>> suggestions.  Something somewhere in the drive is probably jammed.
>>>>>
>>>>> I actually have a collection of Sony 2/4Gig 4mmm drives.  Either 
>>>>> they don't eject or just
>>>>> don't write/read the tape anymore. Maybe on day I will mix-up the 
>>>>> parts and make a good
>>>>> drive.  Then I won't be able to find the tapes.
>>>>>
>>>>> We usually replace the drive with a loaner and ship it off to Sony 
>>>>> for repair. I don't
>>>>> know on anyone local that can repair. And buy the way most of the 
>>>>> time if it is not under
>>>>> warranty, we weight the cost of just replacing it.  I have never 
>>>>> known Sony to like
>>>>> repairing their products.  by that I mean their cost for repairs 
>>>>> is not cheap.
>>>>>
>>>>> Adrin
>>>>>
>>>>>
>>>>>  
>>>>>
>>>>>> -----Original Message-----
>>>>>> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org]On Behalf Of
>>>>>> Courtney Thomas
>>>>>> Sent: Sunday, December 21, 2003 6:52 AM
>>>>>> To: haswes at mindspring.com; Atlanta Linux Enthusiasts
>>>>>> Subject: Re: [ale] AIT [Sony] tape drive that won't spit out the 
>>>>>> tape ?
>>>>>>
>>>>>>
>>>>>> Thank you for the suggestion.
>>>>>>
>>>>>> The Sony drive is a SDX-300C for which this did not work. The 
>>>>>> controller
>>>>>> is an Adaptec 2944, if that makes a difference.
>>>>>>
>>>>>> BTW, Debian-2.4.17.
>>>>>>
>>>>>> Any other perceptions about what's going on ?
>>>>>>
>>>>>> Cordially,
>>>>>> Courtney
>>>>>>
>>>>>>
>>>>>>
>>>>>> Adrin wrote:
>>>>>>
>>>>>>  
>>>>>>
>>>>>>> do a shutdown on the machine. Turn the machine back on.. While 
>>>>>>> it is
>>>>>>>     
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> rebooting hold down
>>>>>>  
>>>>>>
>>>>>>> the eject button.  Hold down the button until the system is 
>>>>>>> rebooted
>>>>>>>     
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> completely and the
>>>>>>  
>>>>>>
>>>>>>> tape is ejected. It should eject the tape by the time you get a 
>>>>>>> login.
>>>>>>>
>>>>>>> Adrin
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>>> -----Original Message-----
>>>>>>>> From: ale-bounces at ale.org [mailto:ale-bounces at ale.org]On Behalf Of
>>>>>>>> Courtney Thomas
>>>>>>>> Sent: Saturday, December 20, 2003 11:28 PM
>>>>>>>> To: ale at ale.org
>>>>>>>> Subject: [ale] AIT [Sony] tape drive that won't spit out the 
>>>>>>>> tape ?
>>>>>>>>
>>>>>>>>
>>>>>>>> I know the emergency procedure to manually remove the tape.
>>>>>>>>
>>>>>>>> But why has this occurred and......... is there a place in 
>>>>>>>> Atlanta that
>>>>>>>> is competent and reasonable for a repair, if necessary ?
>>>>>>>>
>>>>>>>> Appreciatively,
>>>>>>>> -- 
>>>>>>>> Courtney Thomas
>>>>>>>> s/v Mutiny
>>>>>>>> lying Oriental, NC
>>>>>>>> WDB5619
>>>>>>>>
>>>>>>>> _______________________________________________
>>>>>>>> Ale mailing list
>>>>>>>> Ale at ale.org
>>>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>>>
>>>>>>>>
>>>>>>>>       
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Ale mailing list
>>>>>>> Ale at ale.org
>>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>>
>>>>>>>
>>>>>>>     
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> -- 
>>>>>> Courtney Thomas
>>>>>> s/v Mutiny
>>>>>> lying Oriental, NC
>>>>>> WDB5619
>>>>>>
>>>>>> _______________________________________________
>>>>>> Ale mailing list
>>>>>> Ale at ale.org
>>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>>
>>>>>>   
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Ale mailing list
>>>>> Ale at ale.org
>>>>> http://www.ale.org/mailman/listinfo/ale
>>>>>
>>>>>  
>>>>>
>>>>
>>>
>>>
>>
>
>

-- 
__________________________________________________________
Dow Hurst                  Office: 770-499-3428            *
Systems Support Specialist    Fax: 770-423-6744            *
1000 Chastain Rd. Bldg. 12                                 *
Chemistry Department SC428  Email:   dhurst at kennesaw.edu   *
Kennesaw State University         Dow.Hurst at mindspring.com *
Kennesaw, GA 30144                                         *
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