[ale] [OT] Online Bill Pay
Geoffrey
esoteric at 3times25.net
Fri Dec 5 07:25:50 EST 2003
David Corbin wrote:
> Apparently not, is all I can say (from what I've seen, and what the
> "service"-rep told me). Perhaps they did before the First Union merger.
Well, all I can say is, I left them because they were your typical huge
bank who doesn't give a damn. When I closed my accounts, there's a form
they have you sign. There's a section on there where you write down the
reason for closing the accounts. The woman filled in that section for
me (???), indicating that I did not need the accounts any longer, as
well as noting that I was satisfied with the service. I couldn't
believe it. I told her that I was not happy with the service and that
was the reason I was closing the accounts. She inquired a bit,
apologized, but left the form as is. Standard case of "we're so big we
don't care."
--
Until later, Geoffrey esoteric at 3times25.net
Building secure systems inspite of Microsoft
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