[ale] fujitsu hd and bad sectors

Jim jcphil at mindspring.com
Sat Oct 12 21:00:47 EDT 2002


I had a similar experience with a Western Digital HD. They told me the drive 
could not be fixed and offered a new one at a discount price with an extended 
warranty. I passed.

On Saturday 12 October 2002 08:53 pm, David S. Jackson wrote:
> Hi,
>
> I have a Fujitsu 20 Gig HD that FreeBSD's fsck couldn't fix
> "clean", so I d/led the diagnostic utility from
> fujitsu.com/support and did a "comprehensive test" from a DOS
> boot disk.
>
> The result was "The drive did not pass the comprehensive test.
> An error was detected on the HDD, Error Code: B101G4.  Please
> contact Fujitsu Customer Service for repair"
>
> My question is, From your experience, what can/will Fujitsu or
> (insert your favorite HD manufacturer) do?  Will they send you a
> new drive?  Will they recover all your lost data?  Will they send
> a really sincere letter that says, Shucks, we're sure sorry, but
> better luck on your next purchase!  Is it even worth contacting
> "Fujitsu Customer Service"?
>
> TIA


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