[ale] Recommendations/Caveats re: acquiring DSL service

hirsch at zapmedia.com hirsch at zapmedia.com
Wed Mar 20 15:16:22 EST 2002


Transam writes:
 > Avoid AT&T MediaOne unless you have absolutely no alternatives.  Their
 > crummy modem craps out every hour under heavy load requiring power cycling.
 > They absolutely refuse to take me beyond initial hold (after three times
 > of over half an hour each).  Even a letter to a VP did not even get a reply.

What kind of modem do you have?  I've had no such trouble with mine
(made by Motorola, I think).  I think you are free to buy your own
modem rather than pay for theirs.  I know that was the case when I
joined.

--Michael

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