[ale] Telocity Woes

[Mark Hurley]

Chris,

Have had Telocity for almost a year now.  I say almost because it was
"Christmas week" last year when I received my modem.  Having the same
concern if it would or wouldn't work...it did.  And I haven't had a
problem since.

Ok...I'm assuming you have the same (or similar box) as I have.
Without even a connection to the computer...plug in your phone line.
Power up the dsl modem.  You should see two amber lights at first.
And a blinking led.  As you get a connect both lights become a steady
green.

Of course you probably already knew this.

Again, you should receive TWO green lights before even connecting your
computer. I'm sure they told you to try to pull the "power" plug for
about five seconds...and re-attempt the process?

Mark Hurley

On Tue, Nov 20, 2001 at 12:12:33AM -0500, Christopher Fowler wrote:
> Well,
> 
> It is 12am and I do not have a netwokr connection yet.  It appears that I am
> getting a solid green light on power then later during the hour I get a
> solid red on status.  I've come to the conclusion this means a failure to
> connect.  I'm using IE under win98 to configure the unit.  Notice I'm not
> using the software that came with it.  Tier 1 believed that rebooting the
> windows machine would
> correct the problem.  I've should have known.  Earlier today I knew that it
> arrived and did not
> rush home to hook it up.  Why?  Because I did not want the emotinal stress
> of the unit failing to
> work out of the box.  I had cable modem 2 years ago.  It took me 3 weeks to
> get it working.  And afterwards it would go down between 8pm - 10pm.  I do
> not want to revisit those issues.  Tier 1 believes that my DSL gateway unit
> may be bad.  The odds pf that are low.  Anyone else here have
> similar issues or can give some uplifting advise.  Like "Forget about fixing
> it before Thanksgiving".  Or,  "No DSL till New Years's"
> 
> Thanks,
> Chris Fowler
> 
> 
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