[ale] A little gripe

[Jeff Hubbs]

THis is why 9/93 is referred to as "The September that Never Ended."  It
used to be that the only  big Internet newbie rushes were in September when
college terms started - in 1993, that was when that surge of newbie-ness was
at the start of a rapidly-growing noise floor...

- Jeff

> -----Original Message-----
> From: Leonard Thornton [mailto:Leonard at Intelis-inc.net]
> Sent: Thursday, April 19, 2001 4:41 PM
> To: chrisf at computone.com
> Cc: ale at ale.org
> Subject: Re: [ale] A little gripe
> 
> 
> That's why they pay us the big bucks....
> 
> The truth of the matter is that now that computers are more 
> "idiot-proof" 
> we have more idiots using them.  Corporations do not want 
> they line people 
> having to figure out the technology and in a lot of cases 
> forbid them from 
> doing so as a matter of policy.
> 
> It's not so much that people are dumber.....it's the fact 
> that more dumb 
> people now have access and requirement to use computers.  And 
> unfortunately, most of them are in Customer Support for 
> technology vendors.....
> 
> But I don't want to get into that story...
> 
> 
> At 03:00 PM 4/19/2001 -0400, you wrote:
> >I have a little grip concerning old technology.  It seems 
> that everyone of 
> >my customers that
> >I deal with expect to go purchase DCE or DTE cables from 
> stores like Radio
> >Shack and make it work between our Terminal Server and there 
> equipment.
> >This is compounded by ports that at RJ45 and not DBs.  It 
> seems to me that
> >no one understand TxD, Rxd, DTR, DSR, DCD, etc anymore and do not
> >know how to make a serial cable.  They even whine "I can't 
> get my cable to
> >work" or "Nothing is coming up in HyperTerminal"  and my 
> favorite, "All I see
> >is hieroglyphics".  Has the flood of so called talent and Microsoft 
> >products made people
> >dumber?  Even today,  I get customers who ask:
> >
> >Why do I have to "telnet termserver 9001" to gain access to 
> port 1?  Can
> >I just put the 9001 in /etc/hosts and then telnet to hostname and 
> >automagically
> >be connected to 9001?
> >
> >or
> >
> >Will you make my cable for me
> >
> >How many more stupid people do I have to deal with?   Those 
> people who ask 
> >me to
> >make cables do not even have the sense to know how to get the pinouts
> >for their product.  We have to find it for them.  
> Ironically,  These same 
> >people
> >have Suns, HPs, and even Linux boxes.  But, when it comes to 
> >networking,  The most
> >stupid by far, are those who rely on MS products for all 
> networking services.
> >
> >Sorry to scream but please reply and give me therapy.
> >Chris
> >
> >
> >
> >--
> >To unsubscribe: mail majordomo at ale.org with "unsubscribe 
> ale" in message 
> >body.
> 
> The difficult while you wait.....the impossible overnight.
> 
> Leonard Thornton
> Intelis, Inc.
> 5960 Crooked Creek Rd
> Suite 30
> Norcross, GA  30092
> 
> Office: 770.825.0032
> Fax:            770.825.0028
> Cellular:       404.583.5402
> Pager:          888.785.9188
> Email:          Leonard at Intelis-Inc.net
> 
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