[ale] 3 days of 3+ hrs Comcast Outages!

LnxGnome lnxgnome at hopnet.net
Mon Jun 6 19:23:10 EDT 2016


Hey JD,

  I have Comcast residential service in the Noonday Hills subdivision,
right near were Ebenezer and Blackwell cross.   Not sure if this is
useful to you...

Jun 04 2016 15:13:10     3-Critical     R02.0     No Ranging Response
received - T3
time-out;CM-MAC=cc:7d:37:....;CMTS-MAC=00:01:5c:6e:88:54;CM-QOS=1.1;CM-VER=3.0;
Jun 04 2016 14:54:39     5-Warning     Z00.0     MIMO Event MIMO: Stored
MIMO=-1 post cfg file
MIMO=-1;CM-MAC=cc:7d:37:....;CMTS-MAC=00:01:5c:6e:88:54;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:21     3-Critical     R02.0     No Ranging Response
received - T3
time-out;CM-MAC=cc:7d:37:....;CMTS-MAC=00:01:5c:6e:88:54;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:14     6-Notice     N/A     Cable Modem Reboot due to
T4 timeout
;CM-MAC=cc:7d:37:....;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jun 04 2016 14:53:54     3-Critical     R04.0     Received Response to
Broadcast Maintenance Request, But no Unicast Maintenance opportunities
received - T4 time
out;CM-MAC=cc:7d:37:....;CMTS-MAC=00:01:5c:6e:88:54;CM-QOS=1.1;CM-VER=3.0;
Jun 04 2016 13:34:06     3-Critical     R02.0     No Ranging Response
received - T3
time-out;CM-MAC=cc:7d:37:....;CMTS-MAC=00:01:5c:6e:88:54;CM-QOS=1.1;CM-VER=3.0;


On 6/4/16 12:06 PM, DJ-Pfulio wrote:
> The last 3 days, comcast.biz has had outages in my area of over 3 hrs.
> 1st happened in the evening, but the next two were during important
> hours: 10am-3pm.
>
> Am I alone?  East Cobb.
>
> I love how they suggest we visit their website to get more information
> about an internet outage. Can´t get to the web without internet.  On
> Monday, it will take an hour to get ¨credit¨ for their outages, costing
> them more than the outage just to handle that processing.  If we all do
> it, costing them more and more, perhaps they will learn?
>
> $ ping 8.8.8.8
> PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
> ^C
> --- 8.8.8.8 ping statistics ---
> 3 packets transmitted, 0 received, 100% packet loss, time 2014ms
>
>
> I don´t have a problem with planned downtime for annual maintenance.
> Would love it if those plans were shared and scheduled for weekend
> nights.  You know - like how real businesses do this stuff?
>
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