[ale] Cable modem and service

[Lightner, Jeffrey]

Ecstatic?   Apparently you misheard the ad - It says "Comcastic" not "Comstatic"  :p

I suspect the original thought that the "astic" was a nod to "fantastic" is incorrect and it is rather "castic" as a nod to "sarcastic" due to the irony of having low speed service calls for your high speed internet.


-----Original Message-----
From: ale-bounces at ale.org [mailto:ale-bounces at ale.org] On Behalf Of Leam Hall
Sent: Tuesday, July 26, 2016 10:15 AM
To: Atlanta Linux Enthusiasts
Subject: Re: [ale] Cable modem and service

A comedy of errors.

First, while the phone person and the field tech were professional and courteous, it took a week to get someone out.

Signal line is in the 4 dbmv range. The other signal was a cable from another provider. They may get a call as budget allows since their signal was higher.

Stupid Comcast "activate" web page hosed my Chrome settings so that every page was redirected to the activation page even after things were working. Had to remove and reinstall Chrome to clear it all.

So, can't say I'm ecstatic about things, but we currently have one internet line. As budget allows we'll look into options.

I appreciate everyone's insight.

Leam

On 07/17/16 21:56, Jim Kinney wrote:
> That's comcast. Make them redo their ground and check power ratings.
>
>
> On Jul 17, 2016 6:08 PM, "leam hall" <leamhall at gmail.com 
> <mailto:leamhall at gmail.com>> wrote:
>
>     Moved, trying to keep Comcast just to make it fast. Not working.
>
>     Using the same Surfboard SB6141 as of three days ago. Service was to
>     be on today. The up and down lights come on green then go to blue.
>     Comcast says modem not responding to contact.
>
>     Hooked modem directly to incoming cable line, and then after the
>     first splitter. Lights still the same.
>
>     Is this me or comcast?
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