[ale] All you Comcast fanboys...

Fri Jan 30 03:34:47 EST 2015

Hey, it'll get better. Once Google is here, they'll have two choices: behave well (improve customer service, lower rates, and faster service) or they'll lose a giant chunk of their customers and not be able to afford to. Their choice, really. 

If they were smart, they'd do it NOW, before Google gets here. 

Sent from my iPhone

> On Jan 29, 2015, at 4:22 PM, Scott Castaline <skotchman at gmail.com> wrote:
> 
> Just ran into this and had to throw it in here somewhere. Just one of those it's funny but, not so funny. http://www.cbsnews.com/news/spokane-washington-woman-updates-on-comcast-ahole-debacle/
> 
> (yes you're reading the text for the link correct, but what was on the paper bill did not mask over any spelling.)
> 
> 
>> On 01/04/2015 08:06 PM, Edward Holcroft wrote:
>> As much as I detest them and their ways, I use their business product extensively in our regional offices. When I switched from Qwest, I increased the office bandwidth 10x for less than half the cost we were paying for a single T1 at the time. That's hard to argue against. I saved my company $150k per annum in one fell swoop. And believe me, Qwest (now Century Link) were no angels either, they f!@#ed us over to the tune of $60k through bad billing over a period of several months that slipped through the cracks ... I will NEVER touch them again. We were never able to recover the money and my company was unwilling to play hardball out of fear of getting 18 offices disconnected.
>> 
>> I guess that makes me a bit of a sell-out to the Comcast bad-boys :-( But ... it could always be be worse ...
>> 
>> ed
>> 
>> On Fri, Jan 2, 2015 at 1:19 PM, Michael H. Warfield <mhw at wittsend.com <mailto:mhw at wittsend.com>> wrote:
>> 
>>    [Disclaimer]
>> 
>>    I gave up on Comcast years ago.  Even if they offered me twice the
>>    bandwidth they do now at half the price they do now, I would
>>    refuse.  I
>>    got tired of all the lies they told me (multiple documented occasions)
>>    years ago.  I can tolerate incompetence or ignorance but malice
>>    aforethought will not stand.  I have plenty of bitching points
>>    with ATT
>>    Uverse but, at least, willful lies are not one of them...
>> 
>>    That all being said...
>> 
>>    [/Disclaimer]
>> 
>>    The saga of Comcast using your premises and your electricity to
>>    promote
>>    THEIR wifi services is well documented.  I saw this first hand
>>    just this
>>    last month where the clutter of Xfiniti public access points (on all
>>    possible channels) were drowning out (beaconing) the legitimate
>>    services
>>    in a residential neighborhood, making non-xfiniti services unreliable
>>    even within a single home where we were staying.
>> 
>>    The horror stories of their so called "customer support" is also well
>>    documented...  Safe advice is now to ALWAYS record any support
>>    call with
>>    Comcast...  Latest in that saga...
>> 
>>    https://www.techdirt.com/articles/20141231/01553029553/yet-another-horrible-comcast-customer-service-experience-goes-viral.shtml
>> 
>>    Now, they are increasing your "rental fees" by 25% for the
>>    privilege of
>>    providing their "service" to their customers using your
>>    facilities.  The
>>    rental fee on "their" cable modem is going up...
>> 
>>    http://techcrunch.com/2014/12/31/on-comcast-buy-your-own-modem/
>> 
>>    I still have a couple of my old DOCSIS 2 modems from the last time
>>    I was
>>    wasting my time with Comicalcast.  But now, at $120 a year to rent
>>    their
>>    "we advertise our own open service from your property" modems, why is
>>    anyone still renting their modems?  Morotola DOCSIS 3 cable modems are
>>    starting around $70 on Amazon?  That's what?  7 MONTHS return on
>>    investment?!?!  And you are not providing them with free
>>    electricity and
>>    facilities for their network or cluttering the air with their access
>>    point beacons.  How do they continue to get away with this???
>> 
>>    Mike
>>    --
>>    Michael H. Warfield (AI4NB) | (770) 978-7061
>>    <tel:%28770%29%20978-7061> |  mhw at WittsEnd.com
>>       /\/\|=mhw=|\/\/          | (678) 463-0932
>>    <tel:%28678%29%20463-0932> | http://www.wittsend.com/mhw/
>>       NIC whois: MHW9          | An optimist believes we live in the
>>    best of all
>>     PGP Key: 0x674627FF        | possible worlds.  A pessimist is
>>    sure of it!
>> 
>> 
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>> 
>> 
>> -- 
>> Edward Holcroft | Madsen Kneppers & Associates Inc.
>> 11695 Johns Creek Parkway, Suite 250 | Johns Creek, GA 30097
>> O (770) 446-9606 | M (770) 630-0949
>> 
>> MADSEN, KNEPPERS & ASSOCIATES USA, MKA Canada Inc. WARNING/CONFIDENTIALITY NOTICE: This message may be confidential and/or privileged. If you are not the intended recipient, please notify the sender immediately then delete it - you should not copy or use it for any purpose or disclose its content to any other person. Internet communications are not secure. You should scan this message and any attachments for viruses. Any unauthorized use or interception of this e-mail is illegal.
>> 
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> 
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> 
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