[ale] All you Comcast fanboys...

Edward Holcroft eholcroft at mkainc.com
Sun Jan 4 20:06:42 EST 2015


As much as I detest them and their ways, I use their business product
extensively in our regional offices. When I switched from Qwest, I
increased the office bandwidth 10x for less than half the cost we were
paying for a single T1 at the time. That's hard to argue against. I saved
my company $150k per annum in one fell swoop. And believe me, Qwest (now
Century Link) were no angels either, they f!@#ed us over to the tune of
$60k through bad billing over a period of several months that slipped
through the cracks ... I will NEVER touch them again. We were never able to
recover the money and my company was unwilling to play hardball out of fear
of getting 18 offices disconnected.

I guess that makes me a bit of a sell-out to the Comcast bad-boys :-( But
... it could always be be worse ...

ed

On Fri, Jan 2, 2015 at 1:19 PM, Michael H. Warfield <mhw at wittsend.com>
wrote:

> [Disclaimer]
>
> I gave up on Comcast years ago.  Even if they offered me twice the
> bandwidth they do now at half the price they do now, I would refuse.  I
> got tired of all the lies they told me (multiple documented occasions)
> years ago.  I can tolerate incompetence or ignorance but malice
> aforethought will not stand.  I have plenty of bitching points with ATT
> Uverse but, at least, willful lies are not one of them...
>
> That all being said...
>
> [/Disclaimer]
>
> The saga of Comcast using your premises and your electricity to promote
> THEIR wifi services is well documented.  I saw this first hand just this
> last month where the clutter of Xfiniti public access points (on all
> possible channels) were drowning out (beaconing) the legitimate services
> in a residential neighborhood, making non-xfiniti services unreliable
> even within a single home where we were staying.
>
> The horror stories of their so called "customer support" is also well
> documented...  Safe advice is now to ALWAYS record any support call with
> Comcast...  Latest in that saga...
>
>
> https://www.techdirt.com/articles/20141231/01553029553/yet-another-horrible-comcast-customer-service-experience-goes-viral.shtml
>
> Now, they are increasing your "rental fees" by 25% for the privilege of
> providing their "service" to their customers using your facilities.  The
> rental fee on "their" cable modem is going up...
>
> http://techcrunch.com/2014/12/31/on-comcast-buy-your-own-modem/
>
> I still have a couple of my old DOCSIS 2 modems from the last time I was
> wasting my time with Comicalcast.  But now, at $120 a year to rent their
> "we advertise our own open service from your property" modems, why is
> anyone still renting their modems?  Morotola DOCSIS 3 cable modems are
> starting around $70 on Amazon?  That's what?  7 MONTHS return on
> investment?!?!  And you are not providing them with free electricity and
> facilities for their network or cluttering the air with their access
> point beacons.  How do they continue to get away with this???
>
> Mike
> --
> Michael H. Warfield (AI4NB) | (770) 978-7061 |  mhw at WittsEnd.com
>    /\/\|=mhw=|\/\/          | (678) 463-0932 |
> http://www.wittsend.com/mhw/
>    NIC whois: MHW9          | An optimist believes we live in the best of
> all
>  PGP Key: 0x674627FF        | possible worlds.  A pessimist is sure of it!
>
>
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-- 
Edward Holcroft | Madsen Kneppers & Associates Inc.
11695 Johns Creek Parkway, Suite 250 | Johns Creek, GA 30097
O (770) 446-9606 | M (770) 630-0949

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