[ale] preferred pdf reader

[Jim Kinney]

Yes. The print server should be providing the formatting from postscript to
the printer format.

If the issue is a document that fails to print fully, that could be user
error. Laptop users that hit print then slam the lid shut before the file
is fully transferred will get partial documents. If the document prints bad
from one user but OK from another, the first user may have a bad print
queue or wrong driver. If the document won't print for anyone, it's either
a bad document or a bad printer driver.

Basically, printing PDF from cups is rock solid. The only issue I've ever
seen is when the PDF was composed using a bad PDF print driver in Microsoft
Word.

If the desktops are Linux, the print queue can be PASSTHRU if the driver is
installed on the desktop. Otherwise the ipps is best.

On Wed, Sep 17, 2014 at 12:08 PM, Todor Fassl <fassl.tod at gmail.com> wrote:

> Both the  desktop workstations and the print server have the
> fonts-liberation package installed.
>
> Right now, I can't provide any more information about the printing
> problems. Technically, I'm not the desktop support person. She just said a
> lot ofthe time people can't print their bdf docs and asked if there was
> another pdf program they could use. With something like printing, it's hard
> to tell where desktop support endds and server admin begins. I set up the
> print server, installed linux and cups on it but our desktop support erson
> configured the print queues.  I don't know too much about that stuff. But
> it occurs to me that if I understand linux printing correctly, the print
> server is responsible for formatting documents before sending them off to
> the printer. So this would be a cups problem, not an evince problem. Is
> that right?
>
>
>
> On 09/17/14 07:18, Jim Kinney wrote:
>
>> I've not had any printing issues using evince. I did install the entire
>> liberation font set as it is the standard set that is not embedded in PDF
>> documents.
>>
>> Can you relay further details about the printing issues?
>> On Sep 16, 2014 4:56 PM, "Todor Fassl" <fassl.tod at gmail.com> wrote:
>>
>>  I have a bit of a support problem. My end users are complaining about
>>> having to use evince for pdf files. They can't print half the time. I
>>> happen to be blind and the linux screen reader (orca) doesn't work well
>>> with any pdf viewer I've found.  Besides, I can't see what comes out on
>>> the
>>> printer. Is evince the best pdf program out there for linux? I was
>>> thinking
>>> I'd just install everything and let the end-users choose. Any suggestions
>>> as to what else I should try?
>>>
>>>
>>>
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>


-- 
-- 
James P. Kinney III

Every time you stop a school, you will have to build a jail. What you gain
at one end you lose at the other. It's like feeding a dog on his own tail.
It won't fatten the dog.
- Speech 11/23/1900 Mark Twain


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