[ale] What to do about non-cooperative SMARTD drive?

Neal Rhodes neal at mnopltd.com
Sun Nov 16 21:02:25 EST 2014


So, a Dell Optiplex 740 has a Samsung Spinpoint F3 disk (HD754JJ) which
has been working ok for several years. 

Over the last year, it has griped on startup about the SMARTD status,
and she has to poke F1 to boot. 

OK, this past week it gave us a scare, and so I leaped into action.
(ok, I strolled into action...) 

Trying to look at it with smartctl gives one pause...   It just doesn't
want to support much of the SMARTD protocol beyond name, rank and serial
number.    This is a fairly modern drive.   I've used smartctl on much
older drives and had it cooperate.   Been able to do short and long self
tests.  I'm getting no cooperation from this drive at all. 

I'm wondering if I should replace this while it's still running.   It's
running, and I must admit I didn't do the smartd checking when my wife
bought this a couple years ago. 


Neal Rhodes
MNOP Ltd


smartctl 6.3 2014-07-26 r3976 [x86_64-w64-mingw32-win7-sp1] (sf-6.3-1)
Copyright (C) 2002-14, Bruce Allen, Christian Franke,
www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     SAMSUNG SpinPoint F3
Device Model:     SAMSUNG HD754JJ
Serial Number:    [No Information Found]
Firmware Version: 1AJ1
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   [No Information Found]
Local Time is:    Sun Nov 16 20:52:11 2014 EST
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN
STATUS cmd.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Unavailable
Write cache is:   Unavailable
ATA Security is:  Unavailable
Wt Cache Reorder: Unavailable

Read SMART Thresholds failed: Function not implemented

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine
completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		( 6840) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					No General Purpose Logging support.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 114) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   001   001   ---    -    199753
  2 Throughput_Performance  -OS--K   252   252   ---    -    0
  3 Spin_Up_Time            PO---K   074   070   ---    -    8162
  4 Start_Stop_Count        -O--CK   100   100   ---    -    354
  5 Reallocated_Sector_Ct   PO--CK   252   252   ---    -    0
  7 Seek_Error_Rate         -OSR-K   252   252   ---    -    0
  8 Seek_Time_Performance   --S--K   252   252   ---    -    0
  9 Power_On_Hours          -O--CK   100   100   ---    -    11987
 10 Spin_Retry_Count        -O--CK   252   252   ---    -    0
 11 Calibration_Retry_Count -O--CK   252   252   ---    -    0
 12 Power_Cycle_Count       -O--CK   100   100   ---    -    357
191 G-Sense_Error_Rate      -O---K   252   252   ---    -    0
192 Power-Off_Retract_Count -O---K   252   252   ---    -    0
194 Temperature_Celsius     -O----   064   061   ---    -    35 (Min/Max
14/39)
195 Hardware_ECC_Recovered  -O-RCK   100   100   ---    -    0
196 Reallocated_Event_Count -O--CK   252   252   ---    -    0
197 Current_Pending_Sector  -O--CK   100   099   ---    -    60
198 Offline_Uncorrectable   ----CK   252   252   ---    -    0
199 UDMA_CRC_Error_Count    -OS-CK   100   100   ---    -    49
200 Multi_Zone_Error_Rate   -O-R-K   100   100   ---    -    0
223 Load_Retry_Count        -O--CK   252   252   ---    -    0
225 Load_Cycle_Count        -O--CK   100   100   ---    -    357
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

Read SMART Log Directory failed: Function not implemented

ATA_READ_LOG_EXT (addr=0x00:0x00, page=0, n=1) failed: Function not
implemented
Read GP Log Directory failed

SMART Extended Comprehensive Error Log (GP Log 0x03) not supported

Read SMART Error Log failed: Function not implemented

SMART Extended Self-test Log (GP Log 0x07) not supported

Read SMART Self-test Log failed: Function not implemented

Read SMART Selective Self-test Log failed: Function not implemented

SCT Commands not supported

Device Statistics (GP Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11) not supported


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