[ale] Open Source ITSM tools?

[Nadupalli Ramesh]

We use Jira, it's built using the open source stack. Application can be customized to fit to your requirements. Compared to other products this comes out cheaper.

Sent from my iPhone

> On Dec 15, 2013, at 7:19 PM, Jim Kinney <jim.kinney at gmail.com> wrote:
> 
> Otrs has much of that. Uses email for all communication.
> 
>> On Dec 15, 2013 6:38 AM, "Leam Hall" <leamhall at gmail.com> wrote:
>> Anyone know of enterprise class ITSM tools that are fully Open Source? Something that has Asset Management, discovery, ticketing, contract linking, change management, SLA monitoring, etc?
>> 
>> Something like BMC Remedy but Open Source and not so dog slow.
>> 
>> Leam
>> 
>> -- 
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