[ale] OT: What the hell is XSS in Comcast land?

Sun Aug 11 19:01:31 EDT 2013

I've been running 4 routers of my own behind the comcast modem for years.  I never had to change the mode of the modem and don't even care if I have access to it.  (This modem doesn't do wifi.)  I just connect the wan port on my last router to the ethernet port of the modem.  That last router happens to be wired only, so I have a few wifi routers with their wan ports connected to the lan ports of that last router.  Works like a charm.  I have segmented wifi for different purposes and never have to touch the config of the comcast box.

Sincerely,

Ron

Don Kramer <donkramer at gmail.com> wrote:

>It's EASY. I have one of the latest Arris modems myself when I went
>from
>Docsis 2 to 3 recently myself. You just need just need to tell the tech
>support person you want to put the modem in BRIDGE MODE (key phrase is
>'bridge mode' so you can use it with your own router.  They can do that
>online just like reseting a cable box. I did this one weekday evening
>around 9:45 when I had unboxed it a few minutes earlier.  They may or
>may
>not charge you a one time fee for putting the Arris in bridge mode,
>they
>said on the phone to me they would, but the fee never appeared. You
>just
>need the right tech person on the phone.
>
>http://forums.comcast.com/t5/Home-Networking-Router-WiFi/Arris-TG852G-Bridge-Mode/td-p/1415133
>
>
>On Sun, Aug 11, 2013 at 6:07 PM, Scott Castaline
><skotchman at gmail.com>wrote:
>
>> I really think that XSS was really misnamed it should be XRS =
>Xfinity
>> Ripoff Services.
>>
>> I had an old RCA DOCSIS/EMTA cable modem and Comcast I think in their
>> attempt to force me into a newer modem recently started throttling my
>> downloads. They have recently upgraded internet speeds in my area and
>> I'm supposed to be in the 50Mbps rate formerly 20Mbps but the RCA was
>> not capable of that speed.
>>
>> So I went ahead and ordered from Xfinity a new one. Received an
>> Xfinity/Arris DOCSIS3.0 w/EMTA, WiFi & 4 port router. I don't need or
>> want the WiFi as I've already have a network setup and all I wanted
>to
>> do was hook my router up to port 1 on the Xfinity box and keep my
>> existing network. I logged into the box, (default is admin/password)
>and
>> saw a place to change password and did so using my password generator
>in
>> KeePassX. Ok so far, I was then able to relogin with the new
>password. I
>> then changed the SSID and WiFi passphrase again using KeePassX to
>> generate that.
>>
>> I was trying to find where to disable the WiFi but could not, when I
>saw
>> the Setup Wizard option. Well the 1st thing is change admin's
>password,
>> but I already did. Xfinity don't give a crap you must change the
>> password NOW!!!, no backing out safely either. Well I did but forgot
>to
>> save it in KeePassX. So now I have NO ACCESS TO THIS FREAKIN'
>BOX!!!!!
>> Okay so that part is my screwup, but the default is to leave the
>> LAN/WLAN wide open with uPNP Enabled, full access to my network from
>the
>> outside. I hadn't found where to change that yet before the password
>2nd
>> change.
>>
>> Okay so I hit the reset button in the back, no change unable to get
>back
>> in. Did it again holding it for 5 sec. same, again for 10 secs, same,
>> pulled plug and held in reset while plugging back in (no internal
>> batteries, they're now extra), still the same.
>>
>> I go online and chat with support, and she was unable to get it fixed
>> and she tried 3 times to reset the WiFi to off but was not able to do
>> it. She referred me to XSS. After spending about 20 minutes pushing
>> buttons to get to different menu levels, I finally got a live person,
>at
>> least I think he was alive, he sounded like he was a million miles
>away
>> and was talking through a pillow. Ok I admit I may be a little hard
>of
>> hearing, ok I am hard of hearing,(wife is standing over shoulder and
>is
>> correcting me), but even she could barely hear this person.
>>
>> He then had to bump me up to another person, who also I had trouble
>> hearing. But for them to help me reset my password they wanted $79.99
>on
>> my credit card. and then I was forced to have to sign up for support
>> contract at $14..99/month, and they would then go in and configure my
>> entire ntwk, each PC and printer. I would of course have to be using
>> MAFIA$HAFT WINDBLOWS, no additional routers allowed or Linux. I told
>him
>> I didn't need continual support for my equipment I just want to be
>able
>> to get the password reset to default so that I could change it myself
>> and to disable the WiFi. Total bill would be $$175.00. I told him
>where
>> to stick it and hung up.
>>
>> I have also tried to reactivate my old box and they can't do it, or
>say
>> they can't.
>>
>> Scott C
>> --
>> Sent from my home PC running Fedora19 to you and NSA, FBI, CIA, HSA
>> and God only knows who else!!!!!!!!!!!!!!!!
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>>
>
>
>
>-- 
>Don Kramer
>donkramer at gmail.com - email / 404-213-7738 - cell
>
>
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