[ale] OT: State of Georgia Groupwise server issues

[Jim Kinney]

So she got a promotion. Congratulations!

On 10/05/2012 02:25 PM, Scott Castaline wrote:
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> Since my OP she is able to access her account without logging in using
> the desktop app which they have been told to only use when and if they
> are physically in the office. There isn't any option to log out and
> she stays logged in as a result. Everybody else from the office has to
> log in no matter how they exit. also, I was poking around and all of a
> sudden her tool bar icons had changed to more of an administrator's
> session. It had an option to delete users or remove users and groups.
>
>
> On 10/05/2012 12:31 PM, James Taylor wrote:
>> When you're dealling with browsers, bizarre behavior seems to be
>> the norm. Could be a cache thing.
>>
>> <rant> As far as why the GroupWise system is taking so long to
>> restore, it is basic administrative incompetence.  The state of
>> Georgia decided to go to an all windows environment several years
>> ago, and turned it all over to IBM to manage. DHR has a GroupWise
>> mail system with hundreds of servers throughout the state. Because
>> of the decision to make the change, all maintenance and updates
>> basically stopped years ago, and the software is about 4 major
>> releases out of date, and is running on an OS platform that has
>> been discontinued for five years on antiquated hardware. They also
>> have one contract GW admin to support 10's of thousands of users. I
>> support Groupwise systems all over the country, and if the system
>> is configured properly, a disk failure means you have 10 minutes of
>> downtime while you switch to the backup database Upgrading and
>> configuring the system properly would be trivial relative to the
>> scale of the system, but they don't want to spend any more money on
>> the "legacy" system they continue to, and will continue to, rely
>> on.  Your tax dollars at work. </rant> -jt
>>
>>
>>
>> James Taylor 678-697-9420 james.taylor at eastcobbgroup.com
>>
>>
>>
>>>>> Scott Castaline <skotchman at gmail.com> 10/5/2012   10:53 AM
>> My wife is a state employee (Georgia Department of Behavioral
>> Health & Developmental Disabilities which I believe is part of DHR)
>> that works from home. The Groupwise Server went down on Mon of this
>> week thus no email access. She had been told that they were having
>> hard drived be issues and one of the harddrives was being replaced.
>> Today is Fri and she still can't login to her Novell Groupwise
>> account, she gets a message that her inbox is unavailable. After
>> that she went to an agency that is based in Florida (ASI Works)
>> their web site and clicked on an email address link. She then
>> noticed that a second IE window had opened minimized, when she
>> clicked on it she was in her groupwise account. Oh and she had
>> closed the tab where she had originally got the error message in
>> her failed attempt to login.
>>
>> Okay, maybe a dumb question or two but, WTF? Is this second window
>> a delayed entry from the failed login and since she closed that tab
>> used for the failure IE just opened it in a separate window? Or is
>> there something more bizarre going on? Also, why is it taking so
>> long for this server to be restored?
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