[ale] OT: State of Georgia Groupwise server issues

James Taylor James.Taylor at eastcobbgroup.com
Fri Oct 5 12:31:38 EDT 2012


When you're dealling with browsers, bizarre behavior seems to be the norm. Could be a cache thing.

<rant>
As far as why the GroupWise system is taking so long to restore, it is basic administrative incompetence.  The state of Georgia decided to go to an all windows environment several years ago, and turned it all over to IBM to manage.
DHR has a GroupWise mail system with hundreds of servers throughout the state. Because of the decision to make the change, all maintenance and updates basically stopped years ago, and the software is about 4 major releases out of date, and is running on an OS platform that has been discontinued for five years on antiquated hardware.
They also have one contract GW admin to support 10's of thousands of users.
I support Groupwise systems all over the country, and if the system is configured properly, a disk failure means you have 10 minutes of downtime while you switch to the backup database
Upgrading and configuring the system properly would be trivial relative to the scale of the system, but they don't want to spend any more money on the "legacy" system they continue to, and will continue to, rely on.  Your tax dollars at work.
</rant>
-jt



James Taylor
678-697-9420
james.taylor at eastcobbgroup.com



>>> Scott Castaline <skotchman at gmail.com> 10/5/2012   10:53 AM >>> 
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My wife is a state employee (Georgia Department of Behavioral Health &
Developmental Disabilities which I believe is part of DHR) that works
from home. The Groupwise Server went down on Mon of this week thus no
email access. She had been told that they were having hard drived be
issues and one of the harddrives was being replaced. Today is Fri and
she still can't login to her Novell Groupwise account, she gets a
message that her inbox is unavailable. After that she went to an
agency that is based in Florida (ASI Works) their web site and clicked
on an email address link. She then noticed that a second IE window had
opened minimized, when she clicked on it she was in her groupwise
account. Oh and she had closed the tab where she had originally got
the error message in her failed attempt to login.

Okay, maybe a dumb question or two but, WTF? Is this second window a
delayed entry from the failed login and since she closed that tab used
for the failure IE just opened it in a separate window? Or is there
something more bizarre going on? Also, why is it taking so long for
this server to be restored?
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