[ale] OT: don't see attachment sent from Outlook

[Geoffrey Myers]

JD wrote:
> On 10/11/2011 10:34 AM, Geoffrey Myers wrote:
>> So, I have a client who uses outlook for email.  When he sends me an 
>> attachment, all I get is a winmail.dat attachment.  I've tried opening 
>> the same emails using thunderbird and kmail on Centos same thing.  Using 
>>   the mac email client, same thing.  If I open it in webmail, same thing.
>>
>> Weird thing is, if he sends it to his personal email which he reads with 
>> kmail, he gets the attachments.  If the then forwards that email from 
>> his personal email, I see the attachment.
>>
>> Anyone have a solution?
>>
>> (other then NOT using outlook, it's a corporate standard for them)
>>
> 
> What do YOUR mail server logs show?  Is it dropping the attachment as a
> virus or other non-approved file?
> 
> Did you ask him to change the file extension?
> 
> How large is the file?  Many email servers have "reasonable" limits on
> file sizes.
> 
> Is he sending HTML email or text-only?  It really shouldn't matter, but
> I've seen that be an issue too.
> 
> Generally, this sort of issue is not with your client software. It is
> the mail server "protecting" you.

I don't think any of these apply, as can send the same attachment via a 
different account to me and I get the attachment.

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-- 
Until later, Geoffrey

"I predict future happiness for America if they can prevent
the government from wasting the labors of the people under
the pretense of taking care of them."
- Thomas Jefferson