[ale] atnex outage

Chris Fowler cfowler at outpostsentinel.com
Thu Jan 13 17:26:43 EST 2011


The outage seemed to be a routing error at Atnex.  I could get to some
sites but could not get to my sites.  Luckily I have a Verizon Mifi.  I
powered it up and everything was back working.   About an hour later I
could access anything on the DSL.


On Thu, 2011-01-13 at 17:05 -0500, Paul Cartwright wrote:
> arg... I had a small DSL outage today. It only lasted an hour, but it
> was RIGHT smack dab in the middle of a conference call training session
> over something similar to WebEx...
> 
> Since I am starting to work from home now, I figured it is time to
> upgrade to business class, so I called atnex & upgraded to 6MB business,
> starting next week. She said the 3Mb was $79 and the 6Mb was only $89
> per month ! that doesn't seem like much of a difference so I opted for
> 6Mb. I guess I can write it off:)
> in case anyone else noticed, it was about 1pm til almost 2pm. I called
> support & left a message ( couldn't even GET to a tech) and she actually
> called me back at 2pm!!
> 
> I had a fleeting thought to go back to AT&T DSL, then slapped my self!




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